Terms of service
Welcome to Organic Confidence Ltd! We are dedicated to providing you with quality organic products and ensuring a seamless shopping experience. By using our website and making a purchase, you agree to the following terms and conditions:
1. **Order Dispatch:** All orders will be dispatched within 2-3 days from the time of order confirmation. We utilize Royal Mail Tracked 48 for shipping. The tracking number will be provided to you once your order is dispatched.
2. **Delivery Time:** While we strive to deliver your order promptly, please allow up to 7 working days for your order to arrive before contacting us. If your order has not arrived within this time frame, please reach out to us at info@carebyjords.com with your order details.
3. **Refund Policy:** At Organic Confidence Ltd, your satisfaction is our priority. If you are unsatisfied with your order for any reason, you are entitled to claim a full refund. To initiate a refund, please email us at info@carebyjords.com. Include your order number and the reason for the refund request.
4. **Product Information:** We make every effort to display our products accurately. However, the actual color and texture may vary slightly as each product is handmade with natural ingredients in small batches.
5. **Privacy Policy:** We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy page for more details on how we handle your data.
6. **Changes to Terms and Conditions:** Organic Confidence Ltd reserves the right to modify these terms and conditions at any time. The latest version of the terms will be posted on our website.
7. **Contact Us:** For any questions or concerns regarding these terms and conditions, please contact us at info@carebyjords.com.
By placing an order with Organic Confidence Ltd, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Organic Confidence Ltd for your organic needs. We look forward to serving you!